Client Bill of Rights

Practitioner Name: Dr. Saravanan
Clinic: Naturopathic Therapies Clinic Pte. Ltd.
Address: 114 Lavender St, CT HUB2, #10-89, Singapore 338729
Motto: Healthy Life, Lengthy Life – Miracles Happen…

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Introduction

Singapore State Law requires that all clients and alternative medicine practitioners understand and accept the following document before beginning care. This statement outlines your rights as a client and the credentials of your practitioner.

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Practitioner Credentials and Training

Dr. Saravanan is a Board-Certified Naturopathic Physician, trained at The Naturopathic Therapies Clinic, a nationally and regionally accredited naturopathic medicine school in Sydney, Australia.

Naturopathy is a unique discipline that integrates scientific medical training with natural healing principles, focusing on restoring health through non-invasive, drug-free, and nature-based methods.

Training Overview

• Completion of pre-med requirements and over 400 hours of supervised clinical practice under licensed naturopathic physicians.
• Studies include anatomy, physiology, biochemistry, pathology, cardiology, endocrinology, gynecology, and clinical nutrition.
• Training also covers homeopathy, botanical medicine, physical medicine, massage therapy, counseling, and holistic medical theory.

Naturopathic physicians use this integrated knowledge to help patients restore wellness from the inside out, often addressing conditions that conventional medicine fails to resolve.

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Licensing and Legal Context

Dr. Saravanan is a Board-Certified Naturopathic Physician.
Currently, Singapore does not have specific licensing laws governing the practice of Naturopathic Medicine. This absence of regulation is largely due to opposition from unlicensed alternative practitioners who fear the implications of formal licensing.

The Society of Natural and Alternative Health Therapists (SONAHT) in Singapore is currently working with the Health Sciences Authority (HSA) to establish national standards for Naturopathic practice.

It is our sincere hope that Singapore will soon recognize Naturopathic Medicine as a licensed profession, ensuring higher standards of care and safe, regulated access to alternative healthcare for the community.

For more information or to support this effort, please visit www.naturopathy.sg.

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State Legal Disclosure

Naturopathy is considered complementary medicine and not statutorily regulated in Singapore. Nonetheless, all traditional and complementary medicine providers, including naturopaths, must comply with relevant Acts including the Medicine Act (Advertisement and Sales), Poisons Act, Message Establishment Act etc, where applicable. For clarifications, you may wish to contact the Ministry of Health (MOH).

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Fees and Payments

• Office visits and physical medicine treatments are charged at SGD 100 per hour.
• Payment is due at the time of service or product delivery.
• We are currently unable to bill insurance directly.
• If a cancellation is required, please provide at least 24 hours’ notice.
• Missed appointments without notice may be subject to a SGD 50 cancellation fee at the discretion of the practitioner.
• Any changes in services or fees will be communicated in advance.

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Theoretical Approach

Naturopathic Medicine does not treat disease directly. Instead, it focuses on restoring balance and strengthening the body’s natural ability to heal itself.
As overall health improves, the symptoms of disease typically resolve naturally.

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Your Rights as a Client

As a valued client of Naturopathic Therapies Clinic Pte. Ltd., you are entitled to the following rights:

1. Right to Understand Assessments and Recommendations

You have the right to be fully informed about your practitioner’s assessment, treatment recommendations, and the estimated duration of care.
If anything is unclear, please ask for clarification during your session.

2. Right to Courteous and Respectful Service

You have the right to receive care in a professional, courteous, and respectful environment, free from any form of verbal, physical, or sexual abuse.

3. Right to Confidentiality

All records and transactions with our clinic are strictly confidential.
Your information will not be shared without your authorization, except as required by law.
You may request access to your personal health records at any time.

4. Right to Access Other Community Services

You are free to seek or combine care with other alternative health providers.
Our clinic is happy to offer recommendations if requested.

5. Right to Choose or Change Practitioners

You have the freedom to select or change practitioners at any time.
If you choose to transfer your care, we will assist in coordinating a smooth and professional transition.

6. Right to Refuse Service

You may refuse any service or therapy, unless restricted by law.
Your decisions will be respected without pressure or prejudice.

7. Right to Freedom from Retaliation

You have the right to assert your client rights or voice concerns at any time without fear of discrimination, retaliation, or service denial.

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Adjunctive Care

Please note that Naturopathic Physicians are not recognized as primary care physicians in Singapore.
It is strongly recommended that you continue routine medical care with your licensed primary healthcare provider while receiving naturopathic or energy-based treatments.

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Acknowledgment and Consent

By booking an appointment, signing this document, or checking the acknowledgment box on the website, you confirm that you:

• Have read and understood this Client Bill of Rights.
• Acknowledge your rights and responsibilities as a client.
• Agree with the terms outlined above.

Client Signature: ___________________________  Date: ___________________

Practitioner Signature: _______________________  Date: ___________________

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Final Note

At Naturopathic Therapies Clinic Pte. Ltd., we are committed to delivering care with integrity, compassion, and respect.
Our goal is to empower every client to take charge of their health through knowledge, natural healing, and conscious wellness.

Healthy Life, Lengthy Life — Miracles Happen.