Privacy Policy

At Naturopathic Therapies Clinic Pte. Ltd., your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines how we handle your information when you visit our website, use our services, or interact with our team.

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1. Information We Collect

We collect personal and non-personal information to provide the best possible care and service experience. This may include:

• Personal Information: Name, email address, contact number, appointment details, billing information, and any information shared during wellness consultations or inquiries.
• Health-Related Information: Any details you voluntarily share related to your health, wellness goals, or energy profile, strictly used for therapeutic or consultation purposes.
• Technical Information: IP address, browser type, device details, and usage patterns collected automatically through cookies and analytics tools to enhance website performance.

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2. How We Use Your Information

Your information is used responsibly and only for legitimate business and service-related purposes, such as:

• Scheduling appointments and providing requested services.
• Processing payments and maintaining accurate client records.
• Sending appointment reminders, service updates, and relevant wellness information.
• Personalizing your experience and improving our website functionality.
• Complying with applicable laws, regulations, and safety standards.

We do not sell, rent, or trade your personal information with any third parties for commercial purposes.

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3. Data Security

We maintain strict security standards to protect your personal data. All information is stored in secure systems with restricted access, and appropriate encryption and data protection measures are used.

We regularly update our digital and physical safeguards to prevent unauthorized access, disclosure, or misuse of personal data. However, while we take every reasonable step to ensure security, no online platform is entirely immune to potential risks.

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4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and gather analytical data about site performance. Cookies help us understand visitor behavior and optimize our content.
You can modify your browser settings to refuse cookies, but this may affect some site functionalities.

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5. Sharing of Information

We may share limited personal information in the following cases:

• With trusted third-party service providers (e.g., payment gateways or IT support) who assist us in operating our business under strict confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect the safety, rights, or property of our clients, staff, or organization.

We do not share any sensitive health or energy-related information without your explicit consent.

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6. Your Rights

As a client, you have the right to:

• Access, review, and request a copy of your personal data.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent to data processing (where applicable).
• Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@naturopathy.sg.

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7. Data Retention

We retain your personal and consultation information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. After this period, your data is securely deleted or anonymized.

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8. Third-Party Links

Our website may contain links to external websites for educational or informational purposes. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

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9. Children’s Privacy

Our services are designed for adults and individuals seeking holistic wellness. We do not knowingly collect personal information from children under the age of 16. If we become aware of any such data, it will be deleted promptly.

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10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revised “Last Updated” date. We encourage you to review this page periodically.

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Final Note

Your trust is invaluable to us. At Naturopathic Therapies Clinic Pte. Ltd., we handle your data with integrity, respect, and confidentiality — because your privacy is a vital part of your healing journey.